Centers for Medicare and Medicaid Services
As agencies integrate more artificial intelligence into their operations, managing directives, policies and best practices into the process become critical.
President Biden’s 2021 executive order pushes agencies to improve customer experience.
As the public health emergency ends, CMS emphasizes key technologies for post-pandemic operations.
Federal technology teams need to balance people, process and tech within the mission.
The Centers for Medicare and Medicaid Services is utilizing cloud to eliminate silos and significantly improve data sharing and cataloging across the agency.
Health equity is a key policy initiative for the CMS, and data as at the core of its decision-making.
The agency made several enhancements to its websites and communication strategies to help consumers access marketplace coverage.
Health care agencies are implementing new technologies for enhanced data exchange.
The data store is driving personalized and omni-channel experiences for Medicare beneficiaries.