The Veterans Health Administration is developing new ways to connect veterans to health care options using new technologies and when doing so, the focus is on solutions that are great and user friendly, says one official in charge of many of these efforts.
"We need really good products for them to be adopted," says Kathleen Frisbee, executive director of Connected Health aligned under VHA's Office of Connected Care. "They have to work well, they have to be easy to use and there has to be support for the end user — we know that."